Making a Reservation by Phone - General Information
The telephone service is offered 14 hours a day, 7a.m. to 9p.m. EST, 363 days a year in both official languages, (closed Christmas and New Years day).
You can use the telephone service to book campsites, backcountry sites, cabins, yurts and cottages operated by or for Ontario Parks.
Site specific reservations are available at 77 parks, payment at the time of booking for all camping fees will be required for this service.
Random campsite reservations only require the payment of the reservation fee at the time of booking unless paying by cheque or money order of which payment of all fees will be required at the time of booking.
Bookings will be accepted up to 5 months in advance of your arrival, which means campers can call on November 1, 2010 to make a reservation for April 1, 2011, or for example February 1, 2011 for July 1, 2011.
Reservations cannot be changed or cancelled more than 4 months in advance of your arrival.
The fee for one vehicle is included in your campsite permit - all other vehicles must purchase an "Additional Vehicle Permit" at the time of registration. The number of additional vehicles permitted on a campsite is limited by the park and vehicles may have to be parked in a separate designated "parking lot" located away from your campsite.
When making a telephone reservation, you will be asked for the following information:
- park name
- email address
- arrival/departure dates
- type of site required (hydro, tent or trailer, lakefront etc.)
- your name, address, postal code and telephone number
- number in the party
- method of payment (e.g. credit card number and expiry date)
Paying for Reservations or Camping Fees
For your convenience, payment for telephone reservations can be made using Visa, Mastercard, Amex, cheque or money order.
If you qualify for an Ontario Senior or Ontario Disabled Persons discount, you must bring proof of your eligibility when you arrive at the park.
Confirmation Details
A confirmation email will be sent for all internet reservations and for all call centre reservations where an email address is provided.
A confirmation letter will be mailed to campers; without an email address, who make reservations at least 7 days in advance including customers who make changes and/or cancellations.
Parks Available for Reservations
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Algonquin Arrowhead Awenda Balsam Lake, Bass Lake Bon Echo Blue Lake Bonnechere Bronte Creek Caliper Lake Charleston Lake Chutes Craigleith Darlington Driftwood Earl Rowe Emily Esker Lakes Fairbank Ferris Finlayson Point Fitzroy Frontenac Grundy Lake Halfway Lake Inverhuron |
Ivanhoe Lake Kakabeka Falls Kawartha Highlands Kettle Lakes Killarney Killbear Lake St. Peter Lake Superior Long Point MacGregor Point Mara Marten River McRae Point Mikisew Mississagi Murphys Point Nagagamisis Neys Oastler Lake Obatanga Pancake Bay Pinery Point Farms Port Burwell Presqu'ile Quetico |
Rainbow Falls Rene Brunelle Restoule Rideau River Rock Point Rondeau Rushing River Samuel de Champlain Sandbanks Sandbar Lake Sauble Falls Selkirk Sharbot Lake Sibbald Point Silent Lake Silver Lake Six Mile Lake Sleeping Giant Sturgeon Bay The Massasauga Turkey Point Voyageur Wakami Lake Wheatley White Lake Windy Lake |
Eleven provincial parks will not be part of the telephone and internet reservation service, but will continue to accept campers on a first-come, first-served basis, as will all parks. (Aaron, Fushimi Lake, Greenwater, Lake Superior - Crescent Lake campground, MacLeod, Missinaibi, Ojibway, Pakwash, Sioux Narrows, The Shoals, Tidewater)
Reservations for the Kawartha Highlands can only be made by calling the park directly at 613-332-3940 ext. 261
Mail-in reservations are not accepted.
Changing or Cancelling a Phone Reservation
Reservations can be changed or cancelled by calling 1-888-668-7275 or going on-line at www.OntarioParks.com. The applicable cancellation or change penalty (10-50%) will apply based on how long your reservation has been held. For administrative changes such as changes to name and campsite number, the $7.50 fee (call centre ) or $5.25 fee (internet) will be applied. Reservations cannot be changed or cancelled more than four months in advance of your arrival. For cancellations or to shorten your stay a penalty (10-50%) will be charged based on how long your reservation has been held or a minimum penalty of $7.50 (call centre) or $5.25 (internet) will be charged. For example, if your reservation has been held for 1 month or less, a penalty of 10% will apply, more than 1 month up to 2 months - 20%, more than 2 months up to 3 months - 30%, etc. to a maximum of 50%. Reservations cancelled or changed after this time will be charged the "no show" fee. A "no show" will result in the reservation being cancelled and a penalty of the first night's camping fee, plus the applicable percentage penalty (10-50%) for the other cancelled nights (not including the $9.50 (call centre) or $8.50 (internet) non refundable reservation fee). To view a chart displaying escalating penalties please refer to All Reservations under Reservation Rules and Policies.
Ontario Parks definition of :
a) "Ontario Senior"
A resident of Ontario over the age of 65.
b) "Ontario Disabled Person"
An Ontario resident with a disability who has a CNIB identity card or a Ministry of Transportation disabled persons parking permit (Call 1-800-268-4686 for an application).
For More Information
The 1-888-ONT-PARK (668-7275) number (or 1-519-826-5290 for outside of North America) is for parks reservations only.
For general information about visiting a provincial park call 1-800-ONTARIO (1-800-668-2746); write or phone the park you plan to visit; or check the Ontario Parks website (www.OntarioParks.com).
Fees for Camping, Group Camping, Back Country/Interior Camping, Vehicle, Trailer Dumping, Day Use and Cross-Country Skiing.
